English for Social Workers: October 2013

Wednesday 30 October 2013

http://uloz.to/xGNJG7cE/unit-2-bob-marley-ppt

Tuesday 29 October 2013

Case study - Dialogue

Phrases:
What's bringing you in (today)?                                           Co Vás přivádí?
How can I help you?                                                           Jak Vám mohu pomoci?
What's bothering you?                                                        Co Vás trápí?
If I understand well you (probably) need help with...            Pokud správně rozumím, potřebujete pomoc s...
You're saying... Říkáte...
In other words... Jinými slovy...
I would recommend you to...                                               Doporučila bych Vám...
If I were you I would...                                                        Na Vašem místě bych...
The best solution of the problem could be...                         Nejlpeším řešením této situace by mohlo být...
You have to/should apply for/ask for/bring...                         Musíte/měl byste požádat o/přinést...

Transitional Words & Phrases
Addition:
also, again, as well as, besides, similarly

Consequence:
accordingly, as a result, consequently, for this reason, for this purpose, otherwise, so then, subsequently

Emphasis
above all, chiefly, with attention to, especially, particularly

Exemplifying:
chiefly, especially, for instance, in particular, namely, particularly, including, specifically, such as

Illustration:
for example, for instance, for one thing, as an illustration, as an example, in this case

Sequence:
at first, first of all, to begin with, in the first place, at the same time, for now, the next step, in time, in turn, later on, meanwhile, next, then, soon, later, while, earlier, simultaneously, afterward, in conclusion, with this in mind

Summarizing:
after all, all in all, all things considered, briefly, by and large, in any case, in any event, in brief, in conclusion, on the whole, in short, in summary, to sum up, to summarize, finally

Wednesday 23 October 2013

Care Homes and the Elderly in the UK

Aged care (Documentary)

Watch the video and write in 10 sentences what it is about.

Case n. 1 (Social assistance for people with disabilities – care allowance)

Case n. 1 (Social assistance for people with disabilities – care allowance)

A woman came without a notice to appear to the Regional Department of Employment Office in Jihlava, the Department of Non-insurance Benefits to ask you about following information.

She lives with her husband, two minor children and her father, who is 85 years old, in the common household. Currently, he needs day care of another person.

She and her husband agreed on her staying with her father at home and taking care of him.

The woman is a permanent resident at Jihlava, Seifertova 78, her father at Jihlava, Palackého 6.

Task:

Focus on social assistance for people with disabilities – care allowance.

Key words and phrases to be solved:

- Regional Department of Employment Office in Jihlava

- The woman lives with her husband, two minor children and her father in the common household

- Woman’s father is 85 years old

- Currently

- The father requires day care of another person

- The woman and her husband agreed on her staying with her father at home

- Permanent residence at Jihlava, Seifertova 78

- Her father is a permanent resident at Jihlava, Palackého 6

Solution:

Woman’s father should ask for care allowance at the Regional Department of Employment Office in Jihlava (a form issued by the Ministry of Labour and Social Affairs). The written request must be substantiated by the identity card. The office carries out a social survey by the applicant. A written record of the social survey is sent to the District Social Security Administration together with the assessment of the applicant's degree of dependence on the help of another person. A health assessment doctor shall require actual medical findings and makes an assessment.

After receiving them, the Regional Department of Employment Office can decide in re. If entitlement to care allowance arises, the degree of dependence on the help of another person, the granted amount of the benefit and the time period from when (retroactively, it may be granted from the first day of the month, when the application for care allowance has been issued) will be specified in the notice. In case the claim does not arise, the request will be rejected. If the claim arises, the applicant shall notify who will provide care to him to the Regional Department of Employment Office within eight days from receiving the notice. If the degree of dependence was III or IV, the woman could with stay with him at home. (proceedings for a social assistance for people with disabilities – care allowance)

A written copy of the notice is not delivered to the applicant’s own hands and objections may be filed against it. The applicant must receive the decision into his/her own hands and may lodge an appeal through the Employment Office, which ruled in the first instance, within 15 days from the delivery. The appeal shall be decided in the second level by the Ministry of Labour and Social Affairs. (benefits in material need – Appeal proceedings)

The Regional Department of Employment Office is required to regularly check whether the woman provides care to her father properly.

Key words and phrases for solutions:

- The Regional Department of Employment Office

- The request for care allowance

- Identity card

- Written request

- Social inquiry

- A health assessment doctor at the District Social Security Administration

- The degree of dependence on the assistance of another person

- Actual medical findings

- If the claim arises, the Office shall file a notice

- In case the claim does not arise, it rejects the request

- The applicant must notify who will provide care to him within eight days

- The notification is not delivered into his own hands

- The decision may be appealed within 15 days

- The appeal is decided by the Ministry of Labour and Social Affairs

- The Employment Office must periodically check whether the men is provided care properly

The case is based on the following legislation:

Material:

The Social Services Act (108/2006 Coll., As amended)

Decree implementing the Law on Social Services (505/2006 Coll., As amended)

Decree on the tab of the social system (424/2011 Coll.)

Process:

The Law on Administrative Proceedings - Administrative Regulations (500/2004 Coll., As amended)

Tuesday 15 October 2013

The story of empathy

The story of empathy

A chic man in modern clothes with a leather bag in his hand was leaving a bank is situated in a big city.

Even before he could get in the car, a homeless man in dirty clothes approached him and a little shyly told him, ‘Sir, I have not eaten for several days...,’ the elegant man did not wait for him to finish the sentence and said, ‘But you should try to, otherwise you will fall ill ...’

What should we think about now?

We are professionals in helping professions. Yet each of us lives in his/her own world. In the environment that surrounds us.

Nevertheless, to be open to other people’s problems, to understand these problems, to empathize with them, and to try to cope with their solution that is just the mastery of a social worker – a professional.

Personnel decisions

Personnel decisions

The director of a large organization needed to determine the importance of individual managers for the company, which he managed. He was thinking for a long time how to do it. All departments had worked without problems and assignments had been met. The director has therefore decided for the following experiment.

He brought all the leading employees to a sort of monthly holidays. Here they could relax, swim in the sea, invent new concepts of running their teams, and sharing opinions with other chiefs.

However, they were cut off from the possibility of daily inspections of their teams. They did not have any phones, e-mails, Internet, or a carrier pigeon.

After a month of absence of the bosses, the director went through all of the departments. Some departments worked all the time without their boss without any problems, while other departments desperately needed their head for their successful operation in the course of the first week.

Now, think yourself and try to identify with the role of the director of the mentioned company. Which of the programs of his department heads was better? The one when the boss was already indispensable in a week, or the one when the department was self-sufficient and worked without any problems the entire month?

Work in the nonprofit sector

Work in the nonprofit sector

Many graduates of social schools naturally look for their future career in the nonprofit sector.
This sector is a good choice for someone looking for something more than just daily routine and regular working hours. This is a different type of work than financial or computer technology for instance.

It is true that non-profit organizations can not afford to pay high salaries, but there is much more space, and a chance to do something you enjoy. This is one of the reasons why you should not avoid these organizations as employers.

In case you apply for a job with one of them, it is likely that you will be interviewed by the head of the organization himself/herself performing other HR activities as well.

A nonprofit and social sector is therefore a good choice for those job seekers who are both professionally trained in their field, but are interested in learning new things, solving problems and dealing with a lot of people. Just for those who enthusiastically work in this field.

A kind of value added to the work in this area may be the fact that you can get the job which you would get in another field of work with difficulties.

Clothes as one of the success criteria

Clothes as one of the success criteria

Although perfect administrative preparation for an interview with the employer and the preparation of the questions that might be asked are the basis for success in the selection process, there are also other necessary aspects, which will be taken into account.

Still, there are a lot of job seekers who waste their opportunity, for example by not keeping the set time and arriving late, not having the necessary and required identity papers, and their clothing does not often meet the requirements of the post.

Among the candidates, there are often concerns about the choice of suitable clothing in the sense that they do not want to give the impression of seeming reserved because of their formal clothes. From practical experience, it is possible to conclude that formal wear is never a problem, whereas too casual clothing may give the impression that you have not bothered yourself by the choice and therefore have not considered the interview to be serious.

What to wear then?

A suit or a jacket and pants, accompanied by a shirt with a tie or open-neck shirt remain the safest option for men.

Women have a more varied selection, starting from different types of costumes or combinations of a skirt and a jacket etc.

We must not forget to select shoes and other accessories properly.

When choosing clothing, we must also carefully consider the organization where our request is aiming. A bank certainly has a different dress code than a software or a transport company.

Unexpected questions

Unexpected questions

Tereza prepared herself for the selection interview, took all documents into her handbag, which might help her to be successful, and impatiently but with fear expected to appear before the committee.

She was expecting all sorts of questions, but one of the committee members surprised her with the very first question that he asked. ‘Miss, it is sometimes spoken about human resources, sometimes about personnel management and sometimes about the management of human resources. You have been concerned with this issue. Could you please, briefly explain the problem, before we start discussing other issues related to the work in our company?’

Tereza is starting to explain. ‘Not every organization has the ability to allocate staff specifically for personnel work. In this case, the HR is assigned to an employee’s previous professional activities and we call this form of work personnel administration. Such a designated employee then deals only with personal activities as required by law.

If the organization is more numerous, there is a worker specialized in all activities in the area of human resources, dealing with education, recruitment, retraining, etc. In this case, it is a personnel management.

If prognostication is included in personnel work in addition to these activities, then we speak about human resource management.’

Such an explanation was perfectly adequate for the selection committee and it meant a good start for Tereza to start her career.

Selection interview – the last advice

Selection interview – the last advice

1. Make sure about the place and the time of the interview once more

2. Bring the copies of the documents you sent to the employer

3. Make sure that you have prepared appropriate clothing

4. Before the interview, turn off your mobile phone

5. Try to have a good mood

6. Prepare answers to the questions that you are likely to be asked

The question that is usually asked at the very beginning of the selection process is, ‘Tell us something about yourself.’

If so, try to profit from this situation. It is a great chance to highlight your strengths without having to wait for the recruiter who interviews to focus on this area.

Use the information you have provided in the job application and resume. As your other strengths you might mention for example:

- Ability to communicate with people

- Ability to solve problems

- Creativity

- Diligence

- Willingness to continue learning

- Creativity...

A question concerning your interests will be certainly asked.

Try to use this question to inform the employer about your other skills as well. Your sports interests may indicate of the ability to work in a team, the organizational skills, etc.

If you list for example reading as one of your interests, please allow the possibility that future employers will be interested and might ask what book you last read, or are reading.

It may sound unbelievable if you were ‘not able to remember’ any title at the moment.

Do not also indicate a long list of interests and activities. The employer might wonder, whether you are able to perform and manage the company’s business with such a number of activities.

Selection interview with an employer

Selection interview with an employer

We were sent your job application, resume and other documents required by the employer, and you have been invited to a selection interview.

Such an interview is not a usual activity, and there is no wonder that it makes us feel apprehensive, anxious and we desire to be through the whole competition and, if possible, successfully.

An invitation to the selection interview is pleasing due to the fact that your documents caught the attention of the employer, and so you have a chance to be the right person, who is sought and needed.

Do not worry, competitions and interviews are not conducted by the people who spend their working time on embarrassing, humiliating, or ridiculing candidates for the job.

The committees consist of people who necessarily need to make the right personnel decisions for their company. They do not want the company to spend more money on re-publication, competition and repetitive training of new workers.

It is up to you to try to convince the committee that you are the most suitable candidate and the right worker. But not to make it easier, everyone else will try to do the same.

During the interview, you have the opportunity to offer your knowledge and skills, but also yourself as a personality. However, avoid presenting yourself as a personality that has nothing to do with you. An experienced recruiter then certainly realises that you are not relaxed and that you only pretend a lot and his/her final decision will probably not be in your favour.

English for Social Workers